OUR POLICIES

PAYMENT POLICIES

  • As of August 1, 2024, there will be a 3% service fee added to ALL credit and debit card charges. 

PRIVATE LESSON CANCELLATION POLICY

  • Private lessons require at least 24 hours’ notice to cancel or reschedule.
  • Cancellations made within 24 hours are not eligible for an account credit, and the lesson fee will be charged the morning of the scheduled lesson.
  • If a private lesson is cancelled due to inclement weather, an account credit will be automatically applied.

 

ADULT PROGRAM POLICIES

  • If you are not sure what level/class you should be in, contact the office at pvinfo@agapetennisacademy.com.
  • Sign up online at www.agapetennisacademy.com to guarantee spot
  • Online registration closes two hours prior to start of class
  • Classes must have a minimum of 4 students by close of registration or individual class will be cancelled and an account credit will be issued
  • If a class is full, you may add yourself to the waitlist
  • Payment is required at time of registration
  • Drop-ins for classes will be allowed if minimum number of students has been met
  • Credits will be issued for weather-related cancellations
  • Some classes might be subject to change for tournaments and other special events
  • Pro Shop will email weather-related cancellations and updates on adult program classes, so please make sure that the address on your account is current

Cancellations

  • If you cancel more than 24 hours in advance, you will receive an account credit, not a refund
  • Call the pro shop to apply your account credit for another class
  • Cancellations within 24 hours will not result in account credit issued, unless your spot is able to be filled by the waitlist
  • If you need to cancel a class, you MUST call or email the appropriate pro shop.  Cancellations cannot be made online

PICKLEBALL PROGRAM POLICIES

  • Clinics must have a minimum of 4 students by close of registration or individual class will be cancelled
  • Payment is required at time of registration
  • Account credits will be issued for weather-related cancellations
  • Sign up online at www.agapetennisacademy.com to guarantee spot
  • Online registration closes two hours prior for all classes
  • Pro Shop will email weather-related cancellations and updates on pickleball classes, so please make sure that the address on your account is current

Cancellations

  • If you cancel more than 24 hours in advance, you will receive an account credit, not a refund
  • Call the pro shop to apply your account credit for another class
  • Cancellations within 24 hours will not result in account credit issued, unless your spot is able to be filled by the waitlist
  • If you need to cancel a class, you MUST call or email the appropriate pro shop. Cancellations cannot be made online

CAMP AND SPECIAL EVENTS POLICIES

  • Must have 6 campers to hold the camp. If camp is cancelled due to low numbers, an email notification will be sent by 5pm the evening before camp
  • Agape Jr Summer Camps are held rain or shine.